Refund Policy

We know plans change. Here's how tickets and orders work.

If you can't make it

Cancel at least 7 days before the event for a full refund, minus payment processing fees. Inside 7 days, tickets are nonrefundable, but you're welcome to give or transfer your ticket to a friend. Just email us their name so we can update the guest list.

If we cancel or reschedule

If we cancel an event, you'll get a full refund automatically. If we reschedule, your ticket carries over to the new date, or you can request a full refund within 14 days of the announcement.

Eggs and plants

Because they're fresh and living, farm goods can't be returned. If something's wrong with your order, email us within 48 hours and we'll make it right.

How to request a refund

Email secretcircusllc@gmail.com with your name and order number. Refunds go back to your original payment method, usually within 5 to 10 business days.